1. Telesales including Best Buy Analysis

SAP OGSD (SAP Oil & Gas Secondary Distribution) Telesales contains functions such as collective order processing, subscription contracts, or outbound activities. Evaluations in the areas of sales, procurement, and settlements support telephone sales.

 

Telephone sales is an enhancement of the standard sales order. This function has been enhanced so that a telephone sales person for fuels, lubricants, and bottled gas can use this as a permanent work environment.

 

Key Benefits:

• One Screen for all Tele Sales agent relevant transactions
• Customers can be automatically identified by their telephone number
• Supports in- and outbound activities
• A popup screen shows detailed customer data
• Quick entry of customer purchase order data
• Fast access to enter ship-to-party address details as well as maintenance of contact persons
• Quick entry of new customers
• Collective orders for more than one customer possible
• Access to detailed information about customer credit history and purchase history
• Integration of map functionality to allocate customers geographic coordinates
• Pre-Scheduling function for better optimization of Tour Planning functionality
• Call lists for active sales

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2. CPR (Continuous Product Replenishment)

 

CPR can be used to predict how the weather will affect the consumption by end users and resellers of products in tanks and other storage objects. Forecasting is based on statistical weather data and periodic consumption values.

CPR greatly improves customer service because it helps your telephone sales people to be more proactive: they can contact customers with the latest offers just when they are ready to re-order. Contacting customers at the right time will also minimize the risk of your customers ordering from the competition.

For customers with fixed delivery agreements, consumption forecasts enable Continuous Product Replenishment to be fully automated.

The following processes are available for both scenarios

Generation of customized orders with delivery dates and quantities

Direct marketing via email to customers ready to re-order

Production of high quality call lists for telephone sales staff

Key Functions:

• Forecasting for end consumer business
• Creates Call list for Tele Sales agents
• Creates email campaigns
• Supports automatic order creation
• Supports different methods for calculation
• Increase sales activities

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3. Tour Planning

SAP OGSD Tour Planning functionality handles the Pre Scheduling functionality to generate the base for optimization. It allows to plan the tours manually and optimize the tour with Map & Guide functionality. Tour Planning will also integrate the SAP Optimize Engine in the Pre Scheduling functionality in Tele Sales.

 

Key Functions:

• All planning functions are on planning screen
• Present customer orders, depots and terminals on the map
• Supports all own inventory locations
• Supports purchasing contracts
• Handles own and third party fleet
• Easy planning from map to fleet with drag & drop functionality
• Optimizes route to reduce transportation costs
• Fully integration into the Data Collation functionality

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4. Data Collation (Fuel Volume Reconciliation)

SAP OGSD Data Collation incorporates the processes for the comparison of the actual delivered quantities against the initially scheduled delivery data.

 

Data Collation includes information such as:

• actual deliveries that do not match the original order
• additional products sold
• deliveries without orders etc.

 

SAP OGSD has a specifically designed screen to process sales exceptions on a daily basis. Users enter updates into the system, and the software makes the corrections, synchronises the profile, distributes the information to other systems, and updates the customer orders in-process. The data can also be directly transferred via EDI, enabling you to receive data from a variety of different sources, e.g. internet or on-board computer.

 

Data collation integrates and automates frequently-used processes in Materials Management (MM) and Sales and Distribution (SD). It therefore represents a direct connection of MM and SD processes, such as procuring materials, creating and changing sales contracts, sales orders, and deliveries.

 

Key Functions:

• Supports 200 business process in secondary distribution
• Easy to add own processes or change existing processes
• Automates business process
• Eliminates manual postings in SAP
• Easy error handling
• Reversal postings possible

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5. OGSD Interface Tool

The OGSD Object-Oriented Interfaces (OGSD OOIF) offer a flexible, customizable and customer-programmable way to connect any kind of terminal automation systems (e.g. OpenTAS), Haulier / Transportation companies, board computers, service stations, etc. Supported input formats are IDoc, flat-file or XML.

 

Incoming data can be manipulated at various events during processing and stored as so-called interface document to any kind of data base table (customer-defined or SAP standard) before subsequent processing is started.

 

The sophisticated interface monitor controls all interface activities and shows information such as processing status, document table structure and document flow, protocol and others. Faulty interface data can be edited with a customer-configurable editor. Preceding und subsequent documents are just one click away.

 

Especially in case of multiple interfaces the OGSD OOIF allows time-saving implementation by reusable event-methods (standard or customer-programmable) and can reduce the development effort down to 20%.

 

Key Benefits:

• Flexible interface development tool
• Flexible interface data structure
• Easy handling of check and conversion routines
• Interface Monitor with all functions on one screen
• Easy error handling
• Direct access to all SAP documents
• Reduction of interface development work down to 20%
• Reduction of maintenance work

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